Come 2 Basket

Privacy policy

This website, is operated by Basketball Regensdorf. In this statement you will find information about the handling of your personal data when visiting our website.

The female form is equal to the male form on this website; only for reasons of simplification, the male form was chosen.


1.1 Applicable law and collection of personal data

In all data processing operations (e.g. collection, processing and transmission), we proceed in accordance with the applicable legal provisions, in particular the provisions of the Swiss Data Protection Act. Your data necessary for the business transaction will be stored and passed on to service providers commissioned by us for order processing to the extent necessary. Furthermore, address and order data are collected and processed for our own marketing purposes.

Changes and liability

This privacy policy may change from time to time. This also includes further developments due to changes in our business as well as adjustments due to a changed legal situation and/or due to the implementation of new web analysis and/or retargeting technologies. Corresponding updates of the privacy policy will be published by us on this page. In the event of significant changes, we will indicate this accordingly.

Basketball Regensdorf assumes no liability for the accuracy, completeness and timeliness of the information published on the website and also disclaims any liability over the content of third-party websites referred to within the framework of this website. The same applies with regard to completeness, accuracy and timeliness.

Your questions

Responsible for the processing of personal data on this website is:

Basketball Regensdorf, Office

Wiesackerstrasse 30

8105 Regensdorf

Phone: +41 (0) 79 706 93 33

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also contact our data protection officer at any time at This email address is being protected from spambots. You need JavaScript enabled to view it. with questions about data protection.


1.1 Collection and use of non-personal data

If you use this website without transmitting data to us in any other way (e.g. by registering), we only collect technically necessary data that is automatically transmitted to our server by your browser (e.g. browser type/browser version, operating system used, referrer URL, pages viewed, duration of visit, IP address, date and time of request). This is technically necessary in order to be able to display our website to you. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

1.2 Collection and use of personal data

We collect and process personal data (e.g. name, address, e-mail) only if you have provided it to us in the context of an order for tickets or products in the webshop or services such as the newsletter, or in the case of inquiries, and only to the extent that this is necessary for the establishment and content of or changes to the legal relationship. After the contract has been fully processed, your data will be deleted, taking into account the legal obligations to retain data, unless you have expressly consented to its further use. Without your consent or a corresponding official order, your personal data will not be made available to third parties by us or by persons commissioned by us.

When you set up a customer account above, the data you enter will be permanently stored in our database. You can request the deletion of your data and your profile/account at any time.

Insofar as you have also declared your consent to receive advertising information when setting up your profile/account, we or service companies commissioned by us to do so will use the data you have provided for advertising purposes. This consent is voluntary and you can revoke it at any time with effect for the future. How you can exercise your right of objection, see below "2.4 Enforcement of your rights".

1.3 Storage period

We process and store your data only for as long as is necessary for processing or to comply with legal obligations. After the purpose of processing no longer applies, your data will be blocked or deleted. If there are also legal obligations to store data, we will block or delete your data when the legal storage periods expire.

1.4 Enforcement of your rights

1.5.1 Objection to collection and use at your instigation

You can exercise your aforementioned rights at any time by objecting to us, in particular regarding the use, processing and transfer of your personal data for marketing purposes, advertising purposes or purposes of market and opinion research.

In particular In the case of direct marketing, you as the data subject have the right to object at any time to processing of personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

Such an objection can be made by sending an informal message stating your address and/or customer number to the following mail address This email address is being protected from spambots. You need JavaScript enabled to view it.; as well as by mail to Basketball Regensdorf, Geschäftsstelle, Wiesackerstrasse, 30 8105 Regensdorf. We will inform you of this right of objection each time we contact you with advertising.

This also applies to a limited extent to the data required for processing your order in ticketing or in the store. After receipt of your objection, we will no longer use, process or transmit the data concerned for purposes other than processing your order, and we will cease sending you any further advertising material, including our catalogs.

1.5.2 Enforcement in case of automatic collection and use by third parties

On our website, including ticketing and store, data from you is automatically collected and used by cookies, analysis tools as well as social media plug-ins. For details on how you can enforce your rights in these cases, see "4 Automatic collection and use of your data" below.


2.1 Contact form

On our website, you can enter personal data via a contact form. When you use the contact form, we collect and store the data you enter in the input mask (e.g. last name, first name, e-mail address). The data will not be passed on to third parties.

We use the data exclusively to process and answer your inquiry.

2.2 Newsletter Service

If you subscribe to the newsletter, we collect and store the data you enter in the input mask (e.g. last name, first name, e-mail address). Subscription to the newsletter is only possible with your consent. In order to optimize our offer, we also evaluate via recipient-related data which contents of the newsletter are of particular interest to you. In the context of individual profiling, we record, for example, values about the opening of certain content or the click behavior in the newsletter. You can unsubscribe from a newsletter at any time - via the link at the end of the newsletter or directly on the website.

2.3 Product recommendations by mail

As a customer of our store, you may receive product recommendations from us by e-mail. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. In doing so, we use the e-mail address you provided during the purchase process to advertise our own goods and/or services that are similar to those you have purchased from us based on an order you have already placed. You can object to this product recommendation at any time using the link provided at the end of the product recommendation or at This email address is being protected from spambots. You need JavaScript enabled to view it..

2.4 Flyers, catalogs and all advertising sent by post

We use your data for marketing purposes if we are convinced that we have attractive offers for you. You can object to the use of your address data at any time by sending a written notice to Basketball Regensdorf, Geschäftsstelle, Wiesackerstrasse 30, 8105 Regensdorf or by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Upon receipt of your objection, we will immediately cease sending you any further marketing information and will also not pass on the data for marketing purposes. How you can exercise your right of objection can be seen above "2.4 Enforcement of your rights".

2.5 Data transfer in case of order and possible credit check in case of ticketing and store

We store all data that you have made available to us when ordering/registering for ticketing or in the store and, insofar as this is necessary for the processing of the contract, we pass it on to contractual partners within the framework of the order and registration, e.g. to the forwarding agent or the parcel delivery company that usually delivers our consignments to you. Our contractual partners may use the data thus transmitted exclusively for order fulfillment.

In order to check creditworthiness, we exchange address and creditworthiness data with credit service companies in justified cases (e.g. direct debit). The service providers are only given access to such personal information that is necessary for the performance of the respective activity.


3.1 Collection and use through cookies

Some of our services require that we use so-called cookies. Cookies are small amounts of data that your Internet browser stores on your computer. Cookies can store information about your visit to our website. Thanks to this data, it is possible, for example, to display information on the site that is specifically tailored to your interests.

In the case of a persistent cookie, your login information, on the device with which you last successfully logged in, persists for 30 days. The help function in the menu bar of most web browsers explains how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or even how to delete all cookies you have already received and block them from all further use.

3.2 Collection and Use by Web Analytics and Retargeting Technologies (Server Log Files)

This website, including Ticketing and Shop, has various web analysis programs and tools in use. These programs are used to collect data, so-called server log files, such as plug-ins, browsers, length of stay, language used, etc., for marketing and optimization purposes and to process and store this data in order to tailor our services to your needs. From this data, usage profiles and target group segments can be created under a pseudonym, which are used for targeted marketing or information campaigns. The data collected with the web analysis will not be used to personally identify the visitor to the website or to merge personal data about the bearer of the pseudonym without the separately granted consent of the person concerned.

3.3 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (

You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents future collection of your data when visiting this website:

Further information on terms of use and data protection can be found at or at

3.4 Collection and use through integration of social media plug-ins

Social plug-ins from social networks are integrated on our websites. You can recognize the plug-ins by the respective logos of the companies.


You have the following rights with respect to personal data concerning you vis-à-vis Basketball Regensdorf:

4.1 Right to information

As a data subject, you have the right to request confirmation as to whether we are processing personal data concerning you. If this is the case, you have the right to obtain information about this personal data as well as further information, e.g. the purposes of processing, the recipients and the planned duration of storage or the criteria for determining the duration.

4.2 Right to rectification and completion.

As a data subject, you have the right to request that inaccurate data be corrected without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete data.

4.3 Right to erasure ("right to be forgotten").

As a data subject, you have a right to erasure insofar as the processing is no longer necessary. This is the case, for example, if your data is no longer necessary for the original purposes, you have revoked your declaration of consent under data protection law or the data was processed unlawfully.

4.4 Right to restriction of processing

As a data subject, you have the right to restrict processing, e.g. if you believe that the personal data is incorrect.

4.5 Right to communication

This article obliges the data controller to notify the data subject of any rectification, erasure or restriction of data processing.

4.6 Right to data portability

As a data subject, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.

4.7 Right to object

As a data subject, you have the right to revoke your consent to the processing of your personal data at any time with effect for the future. However, the lawfulness of the processing carried out until the revocation is not affected by this. You can see how to exercise your right of objection above "2.4. Enforcement of your rights".

4.8 Right to notification in the event of data protection violations

You have a right to be informed about any personal data breaches, if they should involve a high risk to your personal rights and freedoms.

Wiesackerstrasse 30, 8105 Regensdorf
+41 78 728 64 49